SIDANG

Our jewelry is shipped in an elegant gift box with a gold-colored ribbon as standard. If you'd like us to include a card with a personal message, simply leave us a note during checkout. This service is free of charge.

Our jewelry is made from high-quality materials such as 18k gold vermeil and 925 sterling silver.

Gold vermeil is a high-quality gold plating: a thick layer of 18-karat gold is applied to sterling silver. Unlike conventional gold-plated jewelry, gold vermeil is more durable and particularly skin-friendly.

Yes, our jewelry is hypoallergenic and therefore suitable for sensitive skin. However, if you have specific material allergies, we recommend checking the respective product description or contacting us directly with any questions.

Yes, we carry a selection of rings in various sizes, including size 14. However, availability may vary depending on the design. If you're interested in a specific model, please contact us – we'll check availability or try to special order for you.

Yes, you are cordially invited to visit us at our store in ShopVille Zurich HB and view our jewelry in person. We would be happy to advise you on-site.
Our opening hours are:
Monday to Friday from 9:00 to 21:00
Saturday and Sunday from 9:00 a.m. to 8:00 p.m.

For orders within Switzerland, we offer free shipping for orders over CHF 50. Every shipment is sent with a tracking number, so you can track your order at any time. Processing time is typically 1–2 business days. We also offer local delivery and pickup options.

Yes, we offer repair and exchange services for our jewelry. If your jewelry is damaged within one year of purchase, we will replace it free of charge. Even after this period, you have the option to exchange the product for half price.

You can return your online order within 14 days of receipt for a refund, exchange, or voucher. The condition is that the items are returned unworn, in perfect condition, and in their original packaging. Please note that sale items are not eligible for exchange or return.